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Data Protection Declaration

We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about the handling of your personal data when using our website. Personal data is all data with which you can be personally identified.


1. Information on the Collection of Personal Data and Contact Details of the Controller

  • 1.1 The controller in charge for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is:

    Personello GmbH
    Zum Lokschuppen 1
    66424 Homburg, Germany
    Tel.: +496841-979137
    Fax: +496841-979215
    E-Mail: service@personello.com

    The controller in charge of the processing of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.
  • 1.2 The controller has designated a data protection officer for this website. He can be reached as follows:

    Anja Hermsdörfer
    Zum Lokschuppen 1
    66424 Homburg, Germany
    E-Mail: datenschutz@personello.com

    Simone Bäcker
    Zum Lokschuppen 1
    66424 Homburg, Germany
    E-Mail: datenschutz@personello.com
  • 1.3 This website uses TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the controller). You can recognize an encrypted connection by the character string "https://" and the lock symbol in your browser line.

2. The data we collect when you visit our website

When using our website for information only, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect the following data that is technically necessary for us to display the website to you:

  • Our visited website
  • Date and time at the moment of access
  • Amount of data sent in bytes
  • Source/reference from which you came to the page
  • Browser used
  • Operating system used
  • IP address used (if applicable: in anonymized form)

Data processing is carried out in accordance with Art. 6 (1) point f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files subsequently, if there are any concrete indications of illegal use.


3. About Cookies

In order to make your visit to our website attractive and to enable the use of certain features, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies enable us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process specific user information such as browser and location data as well as IP address values according to individual requirements. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie.

In some cases, cookies are used to simplify the ordering process by saving settings (e.g. remembering the content of a virtual shopping basket for a later visit to the website). If personal data are also processed by individual cookies set by us, the processing is carried out in accordance with Art. 6 (1) point b GDPR either for the execution of the contract or in accordance with Art. 6 (1) point f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.

We work together with advertising partners who help us to make our website more interesting for you. For this purpose, cookies from partner companies are also stored on your hard drive when you visit our website (third-party cookies). You will be informed individually and separately about the use of such cookies and the scope of the information collected in each case within the following sections.

Please note that you can set your browser in such a way that you are informed about the setting of cookies and you can decide individually about their acceptance or exclude the acceptance of cookies for certain cases or generally. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You will find these for therespective browsers under the following links:

Please note that the functionality of our website may be limited if cookies are not accepted.


4. Contacting

In the context of contacting us (e.g. via contact form or e-mail), personal data is collected. Which data is collected in the case of a contact form can be seen from the respective contact form. These data are stored and used exclusively for the purpose of responding to your request or for establishing contact and for the associated technical administration. The legal basis for processing data is our legitimate interest in responding to your request in accordance with Art. 6 (1) point f GDPR. If your contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 (1) point b GDPR. Your data will be deleted after final processing of your enquiry; this is the case if it can be inferred from the circumstances that the facts in question have been finally clarified, provided that there are no legal storage obligations to the contrary.


5. Data Processing for Contract Processing

Pursuant to Art. 6 (1) point b GDPR, personal data will continue to be collected and processed if you provide them to us for the execution of a contract Which data is collected can be seen from the respective input forms. It is possible to delete your customer account at any time. This can be done by sending a message to the above-mentioned address of the controller. We store and use the data provided by you for contract processing. After complete processing of the contract or deletion of your customer account, your data will be blocked in consideration of tax and commercial retention periods and deleted after expiry of these periods, unless you have expressly consented to further use of your data or a legally permitted further use of data has been reserved by our site, about which we will inform you accordingly below.


6. Processing of Data for the Purpose of Order Handling

  • 6.1 The personal data collected by us will be passed on to the transport company commissioned with the delivery within the scope of contract processing, insofar as this is necessary for the delivery of the goods. We will pass on your payment data to the commissioned credit institution within the framework of payment processing, if this is necessary for payment handling. If payment service providers are used, we explicitly inform you of this below. The legal basis for the transfer of data is Art. 6 (1) point b GDPR.
  • 6.2 Use of Payment Service Providers
    • EVO Payments
      When selecting the payment method credit card, the payment is processed by the payment service provider EVO Payments International GmbH, Elsa-Brändstr.-Str. 10-12, 50668 Cologne, Germany. We do not share your personal information with EVO Payments. We'll redirect you to the EVO Payments servers. There you give your credit card data. Further information about the privacy policy of EVO Payments is available at the following Internet address https://www.evopayments.co.uk/privacy/
    • PayPal
      When paying via PayPal we transmit your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"). The transfer takes place in accordance with Art. 6 (1) point b GDPR and only insofar as this is necessary for payment processing.
      PayPal's data protection declaration at: https://www.paypal.com/uk/webapps/mpp/ua/privacy-full.
      You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for contractual payment processing.

7. Use of Videos

Use of Youtube Videos
This website uses the Youtube embedding function for display and playback of videos offered by the provider Youtube, which belongs to Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").
To this end, the extended data protection mode is used to ensure, according to provider information, that user information will only be stored once the playback function of the video is started. When the playback of embedded YouTube videos is started, the provider sets "YouTube" cookies in order to collect information about user behavior. According to indications from Youtube, the use of those cookies is intended, among other things, to record video statistics, to improve user-friendliness and to avoid improper actions. If you are logged in to Google, your information will be directly associated with your account when you click on a video. If you do not wish to be associated with your profile on YouTube, you must log out before activating the button. Google saves your data (even for users who are not logged in) as usage profiles and evaluates them. Such an evaluation takes place in particular according to Art. 6 (1) point f GDPR on the basis of the legitimate interests of Google in the insertion of personalized advertising, market research and/or demand-oriented design of its website. You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right. Regardless of whether the embedded video is played back, a connection to the Google network "double click" is established when visiting this website. This may trigger further data processing beyond our control.
Google LLC, based in the USA, is certified for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU.
Further information on YouTube data protection can be found in the provider's data protection statement at: https://www.google.com/policies/privacy/


8. Online-Marketing

Google AdWords Remarketing
Our website uses the functions of Google AdWords Remarketing, which enable us to advertise our website in Google search results, as well as on third-party websites. Provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). To this end, Google places a cookie in the browser of your terminal device, which automatically uses a pseudonymous cookie ID on the basis of pages you visited to allow interest-based advertising. Processing is based on our legitimate interest in the optimal marketing of our website in accordance with Art. 6 (1) point f GDPR. Any additional processing will only take place if you have agreed with Google that your Google Internet and app browsing history will be linked to your Google Account and information from your Google Account will be used for personalized ads you view on the web. If you are logged in to Google while visiting our website, Google will use your data in connection with Google Analytics data to create and define target group lists for cross-device remarketing. To this end, Google temporarily links your personal data with Google Analytics data to create target groups.
You can permanently disable the setting of cookies for advertising preferences. You may download and install the browser plug-in available at the following link: https://www.google.com/settings/ads/onweb/ Alternatively, you can contact the Digital Advertising Alliance at www.aboutads.info to find out how to set cookies and to make the relevant settings.
As an alternative to the browser plug-in or for browsers on mobile devices, please click on the following link in order to set an opt-out cookie which disables Google AdWords Remarketing to collect data on this website in the future (this opt-out cookie only functions for this browser and this domain (https://en.personello.com). If you delete your cookies on this browser, you must click again on this link): Disable Google AdWords
Finally, you can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. If cookies are not accepted, the functionality of our website may be limited.
Google LLC, based in the United States, is certified for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU.
Further information and the data protection regulations regarding advertising and Google can be viewed at: https://www.google.com/policies/technologies/ads/


9. Web Analysis Services

  • 9.1 Google Universal Analytics
    This website uses Google Analytics, a web analysis service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses so-called cookies, which are text files stored on your computer, to help the website analyze how users use the site. The information generated by the cookies about your use of this website (including the shortened IP address) is generally transmitted to a Google server in the USA and stored there.
    This website uses Google Analytics exclusively with the extension "_anonymizeIp()", which ensures an anonymization of the IP address by shortening it and excludes a direct personal relationship. As a result of the extension, your IP address will previously be shortened by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address will be transmitted to a Google server in the USA and shortened there. In these exceptional cases, processing is carried out in accordance with Art. 6 (1) point f GDPR on the basis of our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes.
    On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with other services relating to website and internet use. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data.
    You may refuse the use of cookies by selecting the appropriate settings on your browser. However, we should point out that in that case you might not be able to use the full functionality of this website. You may permanently refuse Google to collect data generated by cookies regarding the use of the website (including your IP address) and to process them. You can download and install the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.. As an alternative to the browser plug-in or for browsers on mobile devices, please click on the following link in order to set an opt-out cookie which disables Google Analytics to collect data on this website in the future (this opt-out cookie only functions for this browser and this domain (https://en.personello.com). If you delete your cookies on this browser, you must click again on this link): Disable Google Analytics
    Google LLC, based in the United States, is certified for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU.
    This website also uses Google Analytics for a device-independent analysis of visitor flows, which is carried out via a user ID. You can deactivate the cross-device analysis of your usage in your customer account under "My data", "Personal data". More information on how Google Analytics handles user data can be found in Google's privacy policy at: https://support.google.com/analytics/answer/6004245?hl=en
  • 9.2 Googletagmanager.com
    Java-Script Code of the company Google LLC ("Google"), Amphitheatre Parkway, Mountain View, CA 94043, USA is downloaded from our site. With the help of the Google Tag Manager we integrate the different tracking codes of Google Analytics, Google Adwords, CrazyEgg, Facebook Pixel and for the recommendation marketing on our site. The Google Tag Manager collects only the data necessary for the respective tracking codes and makes them anonymous. This processing is carried out in accordance with with Art. 6 (1) point f GDPR on the basis of our legitimate interest in the statistical analysis of user behaviour for optimisation and marketing purposes. Google uses this data only for the GoogleTagManager service and its improvement. The data will not be passed on to other Google Service products. See https://support.google.com/tagmanager/answer/7157428?hl=en.
    To prevent the execution of JavaScript code from Google as a whole, you can install a JavaScript blocker (e.g. https://www.noscript.net).

10. Retargeting/Remarketing/ Referral Advertising

  • 10.1 Google Dynamic Remarketing
    Our website uses the feature "Google Dynamic Remarketing", a service of Google LLC ("Google"), Amphitheatre Parkway, Mountain View, CA 94043, USA. This feature is used to target visitors to our website on other websites within the Google advertising network with advertising that is relevant to them. To do this, Google uses so-called cookies, small text files that your browser can place on your computer. These serve to recognize the visitor when he or she visits other websites that use the Google Advertising Network. There, the user can be shown advertisements that refer to previously accessed content on our website. In order to enable Google Dynamic Remarketing - as described - we will make data available to Google that is generated during your visit to our website.
    We use Google Dynamic Remarketing because of our legitimate interest in targeted advertising in accordance with with Art. 6 (1) point f GDPR.
    You can prevent Google cookies from being saved by adjusting your browser software accordingly. You can also prevent the display of personalized advertising by deactivating personalized advertising in the appropriate settings at https://www.google.com/settings/ads
    You can also prevent Google from collecting the data generated by the Google cookie and related to your use of the website and from processing this data by Google by downloading and installing one of the browser plug-ins available under the following links (https://tools.google.com/dlpage/gaoptout?hl=en or https://www.google.com/settings/ads/plugin).
    If you do not want to collect your data using the Google cookie, you can cancel by this opt-out link. Disable data collection through the Google cookie
    This sets a cookie in your current browser that prevents data collection for Google Dynamic Remarketing. This opt-out is only valid for the current browser and domain (https://en.personello.com). For each additional device or browser you must also click the opt-out link.
  • 10.2 Cross-device Google Dynamic Remarketing
    If you've agreed in your Google Account that your web and app browsing history will be linked to your Google Account and information from your Google Account will be used to personalise ads, Google will use your information along with Google Analytics data to show you personalised ads across devices. To do this, Google Analytics first collects Google authenticated IDs for users on the website that are linked to these users' Google accounts. Google Analytics then temporarily links these IDs to the Google Analytics data on our website to display personalised advertising on other devices. In order to enable cross-device Google Dynamic Remarketing - as described - we will make data generated during your visit to our website available to Google. You can prevent Google cookies from being saved by adjusting your browser software accordingly.
    We use Google Dynamic Remarketing because of our legitimate interest in targeted advertising in accordance with Art. 6 (1) point f GDPR.
    You can also prevent personalized advertising from being displayed across devices by disabling personalized advertising and disabling the use of your Google Account activities and information to personalize advertising in the appropriate settings at https://www.google.com/settings/ads
    You can also prevent Google from collecting the data generated by the Google cookie and relating to your use of the website and from processing this data by Google by downloading and installing one of the browser plug-ins available under the following links (https://tools.google.com/dlpage/gaoptout?hl=en or https://www.google.com/settings/ads/plugin).
    If you do not want to collect your data using the Google cookie, you can cancel by this opt-out link. Disable data collection through the Google cookie
    This sets a cookie in your current browser that prevents data collection for Google Dynamic Remarketing. This opt-out is only valid for the current browser and domain (https://en.personello.com). For each additional device or browser you must also click the opt-out link.
  • 10.3 DoubleClick by Google
    This website uses the online marketing tool DoubleClick by Google of the operator Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("DoubleClick"). DoubleClick uses cookies to serve ads relevant to users, improve campaign performance reports, or to prevent a user from seeing the same ads more than once. Google uses a cookie ID to track which ads are displayed in which browser and to prevent them from being displayed more than once. Processing is based on our legitimate interest in the optimal marketing of our website in accordance with Art. (1) point f GDPR.
    In addition, DoubleClick may use cookie IDs to collect conversions related to ad requests. This is the case, for example, when a user sees a DoubleClick ad and later visits the advertiser's website with the same browser and buys something there. According to Google, DoubleClick cookies do not contain any personal information.
    Due to the marketing tools used, your browser automatically establishes a direct connection to the Google server. We have no influence on the extent and the further use of the data collected by Google when using this tool and we therefore inform you according to our level of knowledge: By integrating DoubleClick, Google receives the information that you have accessed the corresponding part of our internet presence or clicked on an advertisement from us. If you are registered with a Google service, Google may associate your visit with your account. Even if you are not registered with Google or have not logged in, it is possible that the provider may obtain and store your IP address.
    If you do not wish to participate in this tracking process, you can disable cookies for conversion tracking by setting your browser to block cookies from the www.googleadservices.com domain, https://support.google.com/ads/answer/2662856?hl=en-GB, which will be deleted if you delete your cookies.
    Alternatively, you can contact the Digital Advertising Alliance at www.aboutads.info to find out how to set cookies and to make the relevant settings. Finally, you can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. If cookies are not accepted, the functionality of our website may be limited.
    Google LLC, based in the USA, is certified for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU.
    For more information about DoubleClick by Google's privacy policy, please visit: https://policies.google.com/privacy?hl=en

11. Tools and Miscellaneous

  • 11.1 Google Web Fonts
    This site uses web fonts provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google") to uniformly display fonts. When you call up a page, your browser loads the required web fonts into its browser cache to display texts and fonts correctly.
    To do this, the browser you are using must have a connection to Google's servers. In this way, Google will be informed that our website has been accessed via your IP address. Google Web Fonts are used for the purpose of a uniform and attractive presentation of our online offers and its use is in our legitimate interest within the meaning of Art. 6 (1) point f GDPR. If your browser does not support web fonts, a default font is used by your computer.
    Google LLC, based in the USA, is certified for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU.
    Further information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://policies.google.com/privacy?hl=en.
  • 11.2 Myra
    When processing personal data - especially IP addresses - we rely on partners with very high security standards. With the support of Myra Security GmbH, Landsberger Str. 187, 80687 Munich, Germany, we guarantee the availability of our service and protect our infrastructure against attacks by criminals, botnets or other malware.
    Myra Security GmbH is a specialized German IT security company, which operates this filtering on our behalf. For your security, all traffic streams are checked before accessing our service. By analyzing each request, we can verify that your request is a legitimate request and protect your sensitive data from unauthorized access. This filtering does not represent a restriction for you when using our service / our website.
    We use Myra because of our legitimate interest in the security and availability of our website according to Art. 6 (1) point f GDPR.

12. Rights of the Data Subject

  • 12.1 The applicable data protection law grants you comprehensive rights of data subjects (rights of information and intervention) vis-à-vis the data controller with regard to the processing of your personal data, about which we inform you below :
    • Right of access by the data subject pursuant to Art. 15 GDPR
    • Right to rectification pursuant to Art. 16 GDPR
    • Right to erase (“right to be forgotten”) pursuant to Art. 17 GDPR
    • Right to restriction of processing pursuant to Art. 18 GDPR
    • Right to be informed pursuant to Art. 19 GDPR
    • Right to data portability pursuant to Art. 20 GDPR
    • Right to withdraw a given consent pursuant to Art. 7 (3) GDPR
    • Right to lodge a complaint pursuant to Art. 77 GDPR
  • 12.2 Right to object
    IF, WITHIN THE FRAMEWORK OF A CONSIDERATION OF INTERESTS, WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR PREDOMINANT LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE ON THE GROUNDS THAT ARISE FROM YOUR PARTICULAR SITUATION. IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO FURTHER PROCESSING IF WE CAN PROVE COMPELLING REASONS WORTHY OF PROTECTION FOR PROCESSING WHICH OUTWEIGH YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS. IF WE PROCESS YOUR PERSONAL DATA FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA WHICH ARE USED FOR DIRECT MARKETING PURPOSES. YOU MAY EXERCISE THE OBJECTION AS DESCRIBED ABOVE. IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT ADVERTISING PURPOSES.
  • 12.3 If you have any questions, concerns, or complaints about your privacy rights concerning your personal details, please contact the Personello privacy team at datenschutz@personello.com

13. Duration of Storage of Personal Data

The duration of the storage of personal data is determined by the respective legal retention period (e.g. commercial and tax retention periods). After expiry of this period, the corresponding data will be routinely deleted, provided they are no longer necessary for the performance or initiation of the contract and/or there is no longer any legitimate interest on our part in the further storage.